Phil LyMar 14, 20182 minModernizationNonStop Operation Intelligence – The Power of SortingTOP A productivity tool distributed by TIC Software as a training tool to help train the next generation of NonStop Operation Staff
Phil LyJan 24, 20182 minRESTWhat is REST Web Service?Ten or 15 years ago, when people talked about Web Services, you would immediately understand they were referring to SOAP. But these days,...
Phil LyNov 29, 20174 minModernizationNonStop Operation Support- Part 2Just-in-time online training resources must be quick, convenient, and targeted to the specific goals and needs of the individuals.
Phil LySep 8, 20173 minModernizationNonStop Operation SupportI advocate that training the next generation of support team members on using the NonStop requires a whole new approach to training beyond s