TIC Talk Blog
Proactive Measure to Alert Application Issues
Updated: Jan 18
Drivers rely on their dashboard gauges, warning lights and alarms to keep them apprised of any potential issues – so shouldn’t the same theory apply for monitoring your important business applications? Being forewarned at the first sign of trouble puts one in the best position to address the problem before further issues arise.
Like this guy who neglected to monitor his dashboard:
It’s important to not only be warned of an application error – but also to be informed as soon as possible so corrective action may be taken in as timely a manner as possible. Paying attention to important information that the applications are writing to the logs is critical.
Log data is the definitive record of the IT pulse in a business and is an underutilized and important resource for troubleshooting issues and supporting broader business objectives. Applications logs contain mission-critical data that traditional log management solutions don't support or simply miss altogether. Proactively monitoring the application log messages generated, ensures that problems won’t go undetected for minutes maybe hours so the problem may be addressed before it’s too late.
Delayed detection of a problem frequently results in:
Escalation into an even bigger issue
Harder detection and resolution – (covered tracks – harder to find the root cause)
Productivity decline due to longer down time
LogWatch monitors and analyzes NonStop application logs, and provides reports on findings providing a proactive alert mechanism – for optimal problem solving and production. LogWatch may be configured in a matter of minutes – to centralize log files, look for error conditions, consolidate statistics messages, and more.
Flexibility to monitor one or more OSS or Guardian log files
Simplicity to define one or more error patterns to look for
Immediacy to raise alerts via email,text messages or EMS instantly, as soon as any error pattern is detected in the logs
Here are 3 Steps to ensure your NonStop applications are on track:
Review the possible errors in your application logs as soon as they are reported
Define the actions that need to be taken when they are detected
Configure LogWatch to monitor applications and alert when issues arise
Click HERE for more LogWatch Information.
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TIC Software, a New York-based company specializing in software and services that integrate NonStop with the latest technologies, including Web Services, .NET and Java. Prior to founding TIC in 1983, Phil worked for Tandem Computer in technical support and software development.